Oxfordshire Project

Listen and Lead – Lessons Learned

‘You’ve got two ears and one mouth – use them in that proportion’. That’s the advice my dad gave me when I was first setting up in business 20 years ago. It’s the best advice I’ve ever had and has had a huge impact on my business and my working relationships. I’ll be talking about smalltalk, behaviour and how listening is the most powerful leadership tool.

Jo Small – Director Optima Training

From prisons to potting sheds, farms to factories, and warehouses to woodworking workshops, Jo has had a varied career which has seen her deliver coaching and business training in diverse locations. Throughout it all, her passion for people, learning and development has been a key theme, as has her ambition to help all of her clients achieve those ‘light bulb’ moments.